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主题: *Urgent:APJ – ITSM Process Analyst/Senior System Analyst-005

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作者

*Urgent:APJ – ITSM Process Analyst/Senior System Analyst-005

dalian-DLM
[博客]
[个人文集]

头衔: 海归少校

性别: 性别:女

加入时间: 2007/01/16
文章: 127

海归分: 19484

标题: *Urgent:APJ – ITSM Process Analyst/Senior System Analyst-005 (1443 reads) 时间: 2007-4-06 周五, 16:44

作者：dalian-DLM 在海归招聘发贴, 来自【海归网】 http://www.haiguinet.com

Job Description
* Process SMEs (Subject Matter Experts) for problem management, change management, configuration Management, service level agreement Management.
* Lead for RFP (Request for Proposal) ITSM responses, develop process/tool documentation.
* Work with Account ITSM folk for implementations.
* Participate in PMP, involved in developing test case scenarios, work with customers.

Qualifications
* Bachelor degree or above, majoring in computer science or related.
* More than 3 years of working experience.
* Good verbal and written English.
* Good communication skills.
* Good knowledge of ITIL, must have related experience for at least 2 years.

Key Words
3 work experience
2 years ITIL experience

作者：dalian-DLM 在海归招聘发贴, 来自【海归网】 http://www.haiguinet.com

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