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主题: 猎头职位:Dalian-Manager-well-paid
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作者 猎头职位:Dalian-Manager-well-paid   
jackiesong
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头衔: 海归中将


加入时间: 2010/01/25
文章: 1724

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文章标题: 猎头职位:Dalian-Manager-well-paid (1052 reads)      时间: 2010-8-07 周六, 18:01   

作者:jackiesong海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com

Responsibilities:

1 Build up win-win relationship with local people team

2 Responsible for transition matters on PSS process

3 Supervises a team providing remote service to local people team on PSS.

4 Ensure operation excellence on standard, specialized or complex system and design/enhance processes and procedures.

5 Ensure to meet SLA by monitoring key metrics

6 Develop SME to provide best solutions to clients and stake holders

7 Serve as SME to PSS processes and tools to resolve critical issues.

8 Manage customer escalations

9 Develop talents and identify successors

10 Motivate employees and recognize employees

Proactively identify employees issues to keep team as high performance team

11 Assess employees performance



Requirements:

1 Broad knowledge in processes operation or HR processes or BPO process

2 Strong project management skills

3 Ability to deliver high impact amid complexity, ambiguity and competing priorities

4 Excellent oral and written communication skills

5 Strong supervisory and employee development skills (maximize team performance)

6 Strong problem solving skills

7 Strong organization skills

8 Strong negotiation and teaming skills



contact:

Email:[email protected]

Tel:0411-84756357





职位转自:https://www.krimx.com/article/view.asp?id=2242

Krimx.com - 复旦、中欧MBA发起的猎头职位分享网站


作者:jackiesong海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com









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