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 外资公司(030)-Senior HR Advisor (Japan) |
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windy
头衔: 海归少校
加入时间: 2004/06/30
文章: 707
海归分: 28468
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作者：windy 在 海归商务 发贴, 来自【海归网】 http://www.haiguinet.com
Top 3 KPIs for the role
Deliver on SLA commitments
Strengthen Strategic Client Relationships
Continuous improvement on processes, quality and service
Principal Duties & Responsibilities
1) Assists in the collection and processing of organization/employee HR-related transactions into HRIS which may include any of the following: - comprehensive transaction processing from new hire to termination/retirement； appropriate coding of values； - develop and maintain positive customer/vendor relationships； provide assistance in resolving data quality audits.
2) Assignments may include any of the following: new hire employment administration, personnel administration, organizational and/or position management, mergers and acquisition information management, payroll administration and employee data administration.
3) Provide assistance and counsel to employees, line management, and internal business partners on employee transaction procedures, policies, and web navigation.
4) Handles payroll and HR related inquiries from employees.
5) Resolve escalated customer issues and provides solutions to a diverse range of complex problems.
6) Provides first level support to advisors and end users when system or business process issues limit or prohibit the ability to complete a transaction in the Service Center.
7) Be the lead for implementation of projects specified by the client
 Processes requests for wage loans, payroll adjustments, paychecks, benefit adjustments, special bonus awards, and commission payments.
9) Prepares year-end tax reporting forms for all employees and revises these form if necessary.
10) Provides assistance to internal business partners on employee issues and escalations.
Minimum Job Skills
1) Customer service skills
2) Basic knowledge of computer usage
3) Knowledge of payroll elements, statutory & country regulations
4) Team working skills
5) Problem resolution skills
6) Ability to multi task
7) Liaison skills with client and other parties
Detailed analytical skills to resolve escalated complex issues
9) Multilingual skills (both written and spoken for Japanese, Mandarin and English)
Candidate Hiring Profile
A Key Hiring Skills
1) Good communication and listening skills
2) Problem resolution skills
3) Detailed analytical and troubleshooting skills
4) Good numeric and analytical skills
5) Multilingual skills (both written and spoken for Japanese, Mandarin and English)
6) Understand Japanese culture
7) Team Player
Ability to work under pressure
B Educational Qualifications: Degree & above
C Work Experience: Minimum 3 years HR experience
location:Dalian
联系人
李小姐
E-mail: [email protected]
Tel: 0411-84303517 84303967 88837848 88819289
Fax: 0411-84303517
作者：windy 在 海归商务 发贴, 来自【海归网】 http://www.haiguinet.com
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 外资公司(030)-Senior HR Advisor (Japan) -- windy - (2770 Byte) 2005-9-15 周四, 16:26 (672 reads)
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