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 Deputy Customer Service Manager-Shenzhen |
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mentorjob
头衔: 海归上尉
加入时间: 2005/08/24
文章: 120
来自: mentorjob
海归分: 7118
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作者：mentorjob 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Title: Deputy Customer Service Manager
Client:a well known fortune 500 company, market leader in environmental services
Location: Shenzhen
MISSIONS:
Assist the Customer Service Manager in the implementation of the customer service strategy, in the optimization of the processes, in the development of new tools and in the management of the employees.
RESPONSABILITIES:
- Elaboration and analysis of indicators
- Elaboration and optimization of the procedures
- Coordination of the actions of the commercial agencies
- Monitoring of customer service activities (billing, payments collection, new customers subscription, call center, etc.)
- Measure and improvement of customer satisfaction
- Implementation of communication tools
REQUIREMENTS:
- University degree in marketing, business administration or some field related
- At least 4 years of work experience (in customer service field preferable)
- Fluent in English
- Good communication and inter skills
pls contact
Grace qin
Mentor Management Consultants (Guangzhou) Ltd.
Rm.2506,25/F,North Tower, Hilltonsunshine,Tianhe North Road,Guangzhou,510635,P.R.C
Tel:020-87537132(Direct)
Fax:020-87532595
E-mail: [email protected]
Website: https://www.mentorjob.com
"Delivering recruitment services you can rely on!"
作者：mentorjob 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 Deputy Customer Service Manager-Shenzhen -- mentorjob - (1324 Byte) 2006-3-23 周四, 09:57 (1058 reads)
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