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 CATIA Consultant（德国电信） |
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mlg
头衔: 海归少校
加入时间: 2005/11/21
文章: 145
海归分: 18033
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作者：mlg 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
MSN: [email protected]
E-mail: [email protected]
Job Description: CATIA Consultant
Job title:
CATIA Application Consultant.
Reports to:
Head of PLM
Team and direct reports: CATIA domain leader, in PLM Department of Systems Integration Division
Location and travel request:
T-Systems offices at Beijing, or Shanghai. Frequent traveling including oversea business trip and onsite services are required.
Starting Date: As earlier as possible.
Justification of the position:
The consultant is a service delivery team member in SI-PLM.
The consultant provides presales support through documentation, presentation, demonstration, teaming with SSM members (Sales, Services Management Division) and analyzing the customer needs. The consultant provides presales technical support related to 3D process consulting services, including developing materials and technical documentations, performing demonstrations of 3D solutions, which include but not limited to CATIA.
The consultant is responsible for services delivery around CATIA training, technical support, operation support, 3D process consulting based on CATIA, etc. Manage and execute benchmarks, and liaise with customers and internal resources in documenting and providing adequate answers to technical inquiries. Capitalize on the key differentiators of 3D solutions, develop best practices, and provide best-in-class consulting services in 3D process implementation based on but not limited to CATIA.
• Presales support by teaming with SSM, presentation, demonstration, solution descriptions, services project scope validation, etc.
• 3D process consulting based on CATIA and / or other DMU tools
• Responsible for CATIA support and service delivery, and continuous operations of customers’ engineering systems.
• CATIA training delivery. CATIA onsite coaching
• Installation, monitoring and troubleshooting of CATIA solution. Support CATIA installation and operations of customers
• CATIA application support as a part of User Helpdesk (Level 2 or Level 1 onsite). Provide guidance to team members on problem solving and customers handling. Monitor all open cases and actively communicate with team members on unresolved problems and other IT support groups to ensure that cases are resolved according to priorities stated in the Service Level Agreement.
• Reports generation for customer status and team operation
Education,
qualification, experiences required:
• Engineering degree / diploma from university.
• Excellent language skills of Chinese and English. Advanced technical language skills of Japanese or German are highly appreciated.
• Working experiences longer than 4 years
• General understanding about IT architecture, TCP/IP networking, DNS, proxy server, firewall, DHCP, web servers, internet related technologies, Operating Systems platforms, Windows, UNIIX (AIX, HPUX, Solaris), etc. Knowledge of ITIL processes is appreciated.
Professional Skills & Core Competences:
[Professional Skills]
3 years longer relevant experiences in manufacturing industries. Knowledge and Experiences about product development engineering, production engineering and manufacturing process, especially for aerospace or automobile industry; Good interpersonal communication skills ; Customer needs oriented and business process oriented ; Capacity to skill up quickly by learning new technologies in a new environment.
[Computing skills]
Good skills on Windows and MS-Office OA tools including Project. Unix skill (AIX or HP-UX) is a plus. Programming skills with VB script or C++ are highly appreciated.
[3D CAD / CAM / CAE skills]
Good understanding about product development & manufacturing process and related activities, especially for automotive industry. CATIA V5 skill is a must; skill on CATIA V4 is a plus. Experiences on other 3D CAx like Unigraphics, Pro/Engineer, knowledge about PDM usage, etc. are appreciated.
[PDM knowledge]
General understanding on PDM, BOM or ERP system, and experiences from manufacturing industry process re-engineering projects are highly appreciated.
Personality Team player. Able to work in a multi-cultural and global environment and to efficiently express and communicate business needs. Able to plan and assume responsibility for execution. Able to work under pressure and handle multiple tasks while well managing priorities. Results oriented and hands-on, self achiever. Energetic, hopefully passionate about own work and proud of own achievements. Smooth communications with colleagues in T-Systems international network.
Key Performance
Measurement • CATIA skills availability. CATIA skill up.
• CATIA services and consulting capacity and performance.
• Team working
• CATIA Application support as level 2 of User Helpdesk
Salary budget Negotiable based on skills and potentials
作者：mlg 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 CATIA Consultant（德国电信） -- mlg - (4910 Byte) 2006-11-28 周二, 15:11 (1517 reads)
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