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 ∴猎头全球职位:Team Leader 001 |
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vicky
[博客]
[个人文集]
头衔: 海归上校
性别:  年龄: 42
加入时间: 2006/08/14
文章: 614
海归分: 99729
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作者：vicky 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Responsibilities/Authorities
Responsible for delivering the following services:
Heading a team of XX for the Procure to Pay operations involving invoice processing, reconciliations, payment processing, Issue Resolution, Query Management, Month End Close and other reporting activities.
Ensure all Service Level Agreements are met as per the contractual obligations
Demonstrate Supervisory & analytical skills including co-ordinating of the day to day activities, prioritizing of tasks and balancing workload amongst the teams
Proactively identify issues and escalate the same to the management team.
Implement tracking mechanism for all processes and sub-processes.
Work closely with subject matter experts and the team to ensure seamless service delivery.
Compliance to Sarbanes – Oxley requirements and other client policies & practices.
Ensure adequate internal process controls are put in place to ensure quality levels.
Ensure all month end activities are completed and appropriate reports are generated and circulated as per the process requirements.
Ensure process documents are up-to-date and version control is applied as appropriate.
Ensure all customer/ client queries are responded & resolved within the stipulated Turn Around Time (TAT)
Ensure all solicitor notices/ court summons are acted upon within the stipulated TAT.
Ensure all statutory records are maintained as per client’s requirements.
Ensure appropriate action is taken on Non-Invoice documents such as statements, returned checks etc.
Ensure Payment Processing is complete as per process requirements and all returns/ requests are acted upon diligently.
Ensure all un-invoiced receipts (UIR) are resolved on a timely basis.
Ensure performance appraisal for the team/ direct reports are done as per standards.
Ensure sufficient feedback is provided on the performance of the team/ individuals.
Facilitate issue resolution amongst the team members if any.
Identifying Areas of process improvements involving tangible benefits as defined by the organization.
Ensuring timely preparation of Goals & Development Plan for direct Reports.
Ensuring Timely Review of Development Plan, and follow-up on actionable items.
Ensuring One-to-One with Direct reports (regularly), meeting with the team as per communication calendar.
Establish process for conducting periodic performance reviews
Ensure employee engagement & work on measures to reduce attrition.
Demonstrating Professional Behaviours
Ensure good rapport with the clients by engaging in frequent interlocks and conferences
Facilitate the Audit requirements of the client as required in a timely manner.
作者：vicky 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 ∴猎头全球职位:Team Leader 001 -- vicky - (2737 Byte) 2007-12-27 周四, 17:27 (952 reads)
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