March 14th, 2007*最新职位:客服经理/北京-010
岗位职责
- Manage the vendor, lead the vendor complete project smoothly and efficiently, Ensure the projects complete within the scope, cost and schedule - Represent the GEO and Other GIS organizations to serve end users as being a single contact point - Collaborate and alignment with application team to ensure the IT end user support for application products/projects - Communication with World wide users for any IT infrastructure issues - Travel abroad to provide the IT assistance to world wide end users. - Ensure department ITIL process execution
教育情况要求
学 历
大学本科
专业说明
- Business administration or IT majors prefer, but no limitation
工作经历要求
工作年限
5年以上
说 明
must have 2 years project management experience
工作经验
要 求
- Excellent English and Mandarin Knowledge, both written and spoken - Good interpersonal, communication skill,internally and externally,ability for co-ordination, organizing of cross-functional team is highly preferred; - Experienced in the implementation and project management of email, help desk and/or end user support are preferred. - Experience in ITIL process preferred - Strong vendor management experience and skill preferred
能力要求
通用技能要求(最多5项)
英语能力English skill
专业技能
要 求
Must have excellent communication skill as well as good vendor management skill
优先或特别考虑条件及其它
Oversea educated and/or experiences in well-managed large-size companies preferred.