Job Summary
To provide administrative support to the APAC partner sales organization through the administration of systems and processes which add value by increasing sale productivity:-
• Administration of current systems and processes.
• Execution of systems and processes with all back office functions and departments; e.g. Finance, Finance Commissions, Product Marketing, Marketing, Subscription Management.
• Co-ordination across the Sales Organization with relevant business departments to ensure clear communication and business success; e.g. Finance, Subscription Management, IT, Finance Commissions.
• Partner Relationship Management administration to ensure that orders are correct and applied correctly.
• Development and management of reports.
• Maintenance of Systems including helpdesk facilities, partner database, deal registration, accredotation management and process.
• Provide adequate Partner sales reporting to the field to ensure the business has information at their disposal to make decisions which maximize opportunities and reduce time taken away from the prime selling function, covering but not limited to, weekly report, commissions, sell-through reports, business tracking, returns, monthly sales meetings support, sales cycle process or channel process

Job Responsibilities
Responsible for:-
• On-going administration of existing systems in the Sales organization to reduce time and effort and increase efficiency.
• Troubleshooting existing processes when things go wrong
• Supporting the partner forecasting process and reporting thereof.
• Provision of all reports regarding the business tracking in line with the sales cycle process.
• Partner Relationship Management – providing the conduit between Order entry and the partners to ensure the seamless processing of orders.
• Coordinating Partner Management, Finance and Finance Commissions functions to deliver accurate sales reports to the field.
• Working with counterparts to ensure accurate, regular and relevant reports to all channel sales managers to drive revenue and enhance our competitive position
• Acts as a liaison between departments for order processing, delivery, and invoicing issues
• Tracks, reconciles and reports booking, billing, backlog, evaluation, and pending numbers for respective Reps and District managers on a weekly and monthly basis
• Maintains accuracy of reports and lead tracking system
• Collates Sales Reps forecasts weekly and update Opportunity Management with all necessary research to ensure accuracy
• Reviews and expedites purchase requisitions.
Interaction
• Work with management, attend regular meetings to ensure improvements to, and efficiency of Sales Order Process
• Order Administration (Finance) for the processing of Sales subscription orders and entitlement
• Daily liaison with Sales Management
• Ongoing liaison with Business Operations to ensure accuracy of numbers and processing of Sales Orders
Requirements
• Minimum of 3 years commercial experience gained with a vendor, reseller or distributor.
• Communicates clearly in writing and effectively verbally
• Background utilizing Office systems; Groupware, Spreadsheet (intermediate to expert), Word processing & Presentations tools
• Understanding, experience and background in Sales Force Automation tools, CRM etc
• Consistently provides high levels of service to internal and external customers
• Maintains positive focus in difficult and challenging circumstances
• Is dependable and reliable – achieves results